SERVICES
As e-commerce continues to grow, retailers must adapt to multiple models — B2B, B2C, and B2B2C — to reach consumers quickly and cost-effectively. Jet Global Logistics meets these demands through the JET Express team and comprehensive e-commerce warehousing, offering a complete one-stop logistics solution.
Our services include order management, warehousing and sorting, consolidation and cross-border distribution, customs clearance, and last-mile delivery, helping businesses boost supply chain efficiency. The JET Express team focuses on providing a quality end-consumer experience, from professional service to punctual delivery, ensuring each order enhances brand value.
For last-mile delivery, we offer same-day, next-day, scheduled, and standard options, supported by our proprietary Transportation Management System (TMS+GPS) for real-time tracking. With the JET Customer Management & Tracking System (CMS), merchants can track and modify orders instantly, while consumers can log in via our website to adjust delivery dates or addresses — ensuring convenience and transparency.
We also provide store-to-home services such as pre-delivery calls, special packaging, and installation, creating a personalized solution and a true “warehouse-to-doorstep” experience.
JET Customer Management & Tracking System (CMS)
Our self-developed CMS platform delivers greater flexibility and transparency:
Merchant Portal
Real-time order tracking with options to modify delivery details or request returns, holds, or cancellations.
 Consumer Self-Service
Simple web access to track orders and adjust delivery date or address anytime.
Full Transparency
Automatic updates with time stamps so both merchants and consumers stay informed.
Multi-Channel Support
Assistance via phone, SMS, email, WhatsApp, and WeChat for a personalized experience.
This system enhances delivery accuracy and visibility, while giving brands and consumers greater control over the logistics process for a better end-to-end experience.
To meet the diverse needs of e-commerce and express customers, we also provide:
Real-time tracking and transparent notifications
On-site installation and service support
Cash / invoice collection on delivery
 Scheduled delivery and returns handling
 Disposal and reverse logistics
Labeling, repackaging, and special packaging
After-sales support and order management