In response to the needs of e-commerce development, Jet Global Logistics provides one-stop e-commerce logistics solutions through the Jet Express team and complete e-commerce warehousing supporting facilities, covering order management, warehousing & sorting, LCL cross-border shipping, customs clearance, and last-mile delivery, improving enterprise supply chain efficiency.
The last-mile delivery supports same-day/next-day/appointed/regular delivery options to meet the demands of diverse business scenarios and consumers. The entire process is tracked in real time via TMS+GPS, and relying on the Jet intelligent Customer Management and Tracking System (CMS), merchants and customers can directly modify the collection date and address through the official website, enjoying a convenient and transparent experience.
We additionally provide store delivery/home delivery services (with advance time confirmation, special packaging, & installation assistance), as well as value-added services such as cash on delivery/invoice, scheduled delivery/return, label affixing/packaging, after-sales support/order management, making e-commerce logistics services more personalized and truly realizing a one-stop experience from "warehouse to door".
Intelligent Customer Management and Tracking System
Real-time tracking of order progress, direct modification of delivery information (date, time, address, remarks), submission of applications for return and exchange, cancellation and suspension of orders, with real-time synchronous feedback from the system.
Query delivery status through the official website, freely modify the collection date and address, and flexibly control the delivery arrangement.
Full-Process Recording: Automatic traceability and time stamping of orders and modification applications, allowing both parties to grasp the latest status in real time
Multi-Channel Customer Service: Real-time personalized support via phone, SMS, email, WhatsApp, WeChat